
Validate Customer ID
The business skill is developed to validate the Customer ID via either email or sms. It is crucial to make sure that the Customer is authorized in the system. This skill allows choosing the method of authentication and is used as a service skill in Order to Cash scenarios.
INVOCATION UTTERANCE VOICE
This skill is not triggered by any utterance, however, it’s called by another AI content skill.
AUTHORIZATION OBJECTS
There is no additional authorization check for service (embedded) skills in AI content package, because authorization is checked in invocation core skill.