ABOUT THE PRODUCT

SAP MANAGED HOSTING SERVICES from Skybuffer are powered by Hetzner Online data center infrastructure and are:

  • Designed for small and mid-sized customers
  • Based on combined approach with hardware rental from Hetzner Online and disaster-recovery scenarios with Amazon EC2 Cloud.
  • Certified in accordance with DIN ISO/IEC 27001 and built in accordance with SAP hardware requirements

MAIN BENEFITS

NO NEED TO OWN HARDWARE AND PAY SAP BASIS CONSULTANTS FOR TIME AND MATERIAL BASE ANYMORE!

CLEAR AND 100% PREDICTABLE TOTAL COSTS OF OWNERSHIP (TCO)!

FAST AND ROBUST SAP MANAGED PRIVATE CLOUD

STABLE BACKUP SOLUTION TO AMAZON S3 CLOUD

DISASTER-RECOVERY OPTION FOR CRITICAL SAP SYSTEMS

ROBUST HARDWARE LOCATED AT THE LEADING GERMAN DATA CENTERS

PRICE-OPTIMIZED SAP HOSTING SOLUTION

PRICING MODEL

Selling SAP Managed Hosting price consists of two separate parts – infrastructure and services costs:

  • Infrastructure – Skybuffer only acts as a single point of contact and offers Customer same price as Hetzner Online (no additional fee is added on top of original price, model is agreed with Hetzner Online team)
  • Services – Skybuffer undertakes responsibility for all monitoring, maintenance and support activities, and charges service fee for those activities according to Skybuffer own price list (lower than outsourcing service rates because of possible long-term relationship with our Clients).
  • BEGINNER
    3100 monthly
    • The Dell PowerEdge™ R730 DX291 dedicated root server (2 Servers)CONFIGURATION:Dual Intel® Xeon® E5-2620 v4 @ 2.10GHz Octa-Core;128GB RAM; 3 x 480GB SSD storage in RAID1 with hot-spare disk PURPOSE:One DX291 Server for Development and Quality SAP System; One DX291 for productive SAP System.
    • Once-off setup hardware fee calculated by Hetzner Online 378 € (one time)
    • Amazon Simple Storage Services (AWS S3, approx. 2 TB) BACKUP FREQUENCY: Daily
    • Operational System License (RHEL or WINDOWS)
    • SAP BASIS SUPPORT SERVICESSAP Landscape MonitoringSAP System Upgrade (bi-annual)SAP Backups SAP RecoveryEnd-user and functional teams support (up to 150 users)
    • SOLUTION MANAGER Customer-supporting platform with SAP Fiori access (Ticketing, SAP Landscape Monitoring)
  • SMALL
    3699 monthly
    • The Dell PowerEdge™ R730 DX291 dedicated root server (2 Servers) CONFIGURATION: Dual Intel® Xeon® E5-2620 v4 @ 2.10GHz Octa-Core;256GB RAM; 3 x 480GB SSD storage in RAID1 with hot-spare disk PURPOSE: One DX291 Server for Development and Quality SAP System; One DX291 for productive SAP System.
    • Once-off setup hardware fee calculated by Hetzner Online 378 € (one time)
    • Amazon Simple Storage Services (AWS S3, approx. 3 TB) BACKUP FREQUENCY: Daily
    • Operational System License (RHEL or WINDOWS)
    • SAP BASIS SUPPORT SERVICESSAP Landscape Monitoring SAP System Upgrade (bi-annual) SAP Backups SAP Recovery End-user and functional teams support (up to 250 users)
    • SOLUTION MANAGER Customer-supporting platform with SAP Fiori access (Ticketing, SAP Landscape Monitoring)
  • LARGE
    6999 monthly
    • The Dell PowerEdge™ R730 DX291 dedicated root server (2 Servers) CONFIGURATION:Dual Intel® Xeon® E5-2620 v4 @ 2.10GHz Octa-Core; 768GB RAM; 3 x 1.92 TB SSD storage in RAID1 with hot-spare disk PURPOSE: One DX291 Server for Development and Quality SAP System; One DX291 for productive SAP System.
    • Once-off setup hardware fee calculated by Hetzner Online 378 € (one time)
    • Amazon Simple Storage Services (AWS S3, approx. 10 TB)BACKUP FREQUENCY: Daily
    • Operational System License (RHEL or WINDOWS)
    • SAP BASIS SUPPORT SERVICES SAP Landscape MonitoringSAP System Upgrade (bi-annual) SAP Backups SAP Recovery End-user and functional teams support (up to 1000 users)
    • SOLUTION MANAGER Customer-supporting platform with SAP Fiori access (Ticketing, SAP Landscape Monitoring)

* VAT is not included. Contract can be signed with any Skybuffer office worldwide.

ABOUT SKYBUFFER

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Skybuffer is an SAP services and software development company with international offices located in Norway, Poland and Belarus.

  • Skybuffer was founded in 2012
  • All company offices are certified management systems in conformity with ISO 9001:2015 and information security management system ISO/IEC 27001:2013 by TUV Thüringen
  • SAP PE Sell, PE Service and PE Build partner
  • SAP Certified Partner Center of Expertise
  • Provider of SAP Qualified Partner Packaged Solutions for S/4HANA
  • Running SAP landscapes based on Hetzner Online infrastructure since 2014

ABOUT HETZNER ONLINE

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Hetzner Online is an experienced data center operator located in Germany

  • Founded in 1997
  • Owns several data centers in Germany and is currently building a data center park in Finland
  • Certified in accordance with DIN ISO/IEC 27001

For details about data centers and certifications, please visit Hetzner Online official website:

https://www.hetzner.com/unternehmen/rechenzentrum/

LANDSCAPE DETAILS

  • Landscape is built on the basis of Dell Power Edge R730 servers and is located in Hetzner Online data center in Germany.
  • Red Hat Enterprise Linux is used as operational system.
  • Backups additionally performed to AWS S3 (Amazon Storage Service)
  • Optionally disaster-recovery scenario is available based on AWS EC2 instances.
  • Servers are connected to each other via internal network built on a reliable network switch (physically isolated LAN).
  • Internet connection can be either protected via firewall or disabled on server level.
  • End-user access can be organized directly to application servers, or via optional gateway server.

TECHNICAL DETAILS

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Dell PowerEdge™ R730:

  • Dual  Intel® Xeon® E5-2620 v4 Octa-Core
  • Up to 768 GB DDR4 ECC RAM
  • Up to 8 SATA, SAS or SSD data center-edition disks with physical RAID controller
  • Supported Intel® System – listed in HANA hardware directory – tested by the hardware partner with SAP LinuxLab
  • Provides performance of about 40 000 SAPS (SAP performance measurement unit)

SAP LANDSCAPE

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DISASTER-RECOVERY

In addition to regular backups, Skybuffer offers cost-optimized disaster recovery scenario:

  • Production SAP instance is cloned to AWS EC2 instance and prepared to productive operations
  • During “business as usual” operations, AWS EC2 instance remains switched off, so there are no additional costs generated
  • In case of any disaster, AWS EC2 instance is powered on, the latest backups and transaction logs are applied from AWS S3 storage and productive operations continue in Amazon Cloud while SAP Basis Services are working to fix disaster and prepare to move back from AWS EC2 to physical servers.
  • Access to end-users is controlled by small AWS EC2 instance with installed HAProxy solution
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NETWORK FAIL-OVER

Scenario 1 –  internal failure:

  • Failed access gateway and/or internal network
  • Temporary enabling direct connection to critical servers

Scenario 2 –  global failure:

  • Failure on data center level
  • Temporary moving of critical operations to AWS Cloud
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STORAGE STRUCTURE

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BACKUP TO AMAZON S3 CLOUD

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Contact Us

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