Have a look at the Operator Workplace with automatic categorization of all requests which enables monitoring AI-driven flow and allows seamless targeted human expertise step in and out in order to reinforce and complement cognitive automation efficiency. Rich in diverse SAP BI analytics, categorization-based, having on-premise history logs of all the conversations – this solution is self-developing, having all the tools to analyze various KPIs of both AI and human operators, find new and improve existing scenarios of cognitive automation. Skybuffer hosts Hybrid Chats solution and provides access to it for only 200 EUR/month for each workplace (operator) this price including 1,000 chat sessions.

Discovery User: HC_DEMO

Password: Demo123

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