making-an-appointment

Making Appointment

This is a common cognitive scenario in healthcare, always coming handy, as the vast majority of calls to medical centers are about making appointments. Then why not automate them? Users can contact via different messengers, learn the schedule of a particular doctor, choose a convenient slot and, by making themselves authenticated as regular customer, or by providing their contact data as a new client,  have their appointment registered in the backend system – all through a smart AI assistant who will carefully collect all the data and let human beings be free and focus on tasks that can’t be automated.