WHAT IS ELECTRONIC COMMUNICATION ADD-ON FROM SKYBUFFER?

Electronic Communication SAP Add-on is designed to provide universal emailing framework for business workflows and email-to-SAP type of communication.

Decision actions on workflow items and decision comments on documents level

Event-based and decision-based work items processing via email

SAP inbound emails processing is fully configurable

ABAP toolbox to generate HTML emails for business workflow including templates of workflow exit classes

SAMPLE USE CASES SUPPORTED BY ELECTRONIC COMMUNICATION ADD-ON

skybuffer_awesome_sap_emails

Pic. 01 Electronic Communication Add-on Sample Email

In general, any SAP business workflow or SAP communication to business users process could be leverage with Electronic Communication Add-on functionality to:

  • Speed up approval process
  • Save costs of not getting decisions made in time
  • Leverage user experience of communication from and to SAP
  • Provide easy option for offline decision making mode
  • Capture in SAP comments from business user without login to SAP GUI, NWBC or SAP Fiori

Simplification of Building Access SAP Workflow

PRICING MODEL

There is a subscription licensing model used for Skybuffer Electronic Communication SAP Add-on.

You can choose one the best packages we have, or simply get in touch with us via communication form on our web site to get a quote that the best corresponds for your company needs.

  • STANDARD
    999 / year
    • Installation Guide
    • Implementation Guide
    • Sample Workflow Exit Class
    • Unlimited Usage
    • -
    • - *
    • Includes Maintenance
    • Limited Support Line ***
  • ULTIMATE
    5999 / year
    • Installation Guide
    • Implementation Guide
    • Sample Workflow Exit Class
    • Unlimited usage
    • Installation Assistance
    • 100 HOURS of SAP Implementation Services *
    • Includes Maintenance
    • Priority Support Line ***
  • Perpetual License
    5999
    • Installation Guide
    • Implementation Guide
    • Sample Workflow Exit Class
    • Unlimited usage
    • Installation Assistance
    • - *
    • Limited Maintenance **
    • Priority Support Line ***

* Addition Skybuffer Add-on implementation/custom development services could be ordered by sending request to support@skybuffer.com email or creating a Service Request at Skybuffer customer care platform. Service waiting time (time that is taken to make support consultant be available for the Service Request) and minimal ordering quantity will be billed according to the below table:

Support Location Ordering Lot, Hours Service Setup (Waiting) Time
Remote online support 1,0 upto 16,0 hours
Onsite support 37,5 upto 24,0 hours

** The price of the Perpetual licensing model includes 3-years of free maintenance. Maintenance term could be extended for 20% of the license fee per year.

*** Initial reaction time for Software code incidents processing:

Support Plan (Line) Incidents in Customer’s Production SAP system Incidents in Customer’s non-Production SAP system
Limited Support Line 24 hours 48 hours
Standard Support Line 16 hours 32 hours
Priority Support Line 8 hours 16 hours

FLOWCHART FOR INTEGRATED SKYBUFFER ELECTRONIC COMMUNICATION ADD-ON

Depends from the certain business case, flowchart might vary. General one step approval processing, using Electronic communication SAP add-on from Skybuffer, will have the following set of steps.

Pic. 02 One Step Approval Processing via Skybuffer SAP Add-on

SKYBUFFER ELECTRONIC COMMUNICATION ADD-ON MILESTONES

Electronic Communication SAP Add-on from Skybuffer is a result of the last several years intensive workflow implementations practices our experts have been involved into.

Out development team have taken only the best practices that are reflected to business users feedback of the electronic communication approach we have used productively.

We have tested our solution on both innovative and outdated SAP NetWeaver landscapes.

Major milestones that have been passed by our solution make is ready for SAP Certification that is in the roadmap for 2017.

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Total Number of Features Implemented
0
Number of Major Releases

ALREADY GETTING BENEFITS FROM ADD-ON

The first release of Skybuffer Electronic Communication SAP Add-on as a product has happened in May,2017. However, there are already Clients that are using this solution in SAP production systems and saving their time and costs of getting awesome communication from and to their SAP NetWeaver systems.

Contact Us

Please do not hesitate to contact us, so one of our experts will get back to you asap!

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