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Hybrid Chats

We suggest your testing out solution of Hybrid Chats which is offered as a service based on SAP Software Family and integrated with SAP Conversational AI in one click. It is in fact an omnichannel contact center with lots of functionalities some of which we list below and invite you to see for yourselves. Please, feel free to access https://discover.skybuffer.com/  and different Bot Management Apps using the following credentials for our discovery cloud organization: 

Discovery User: HC_DEMO 

Password: Demo123 

Hybrid Chats

Operator Workplace

Teams View

Categorization Management

Chatbot Vocabulary Management

Chatbot Management

Channels Management

More details

INNOVATIVE TECHNOLOGIES LAUNCHPAD

We’ve united SAP Conversational AI, SAP Cloud Foundry, SAP ERP with Fiori Launchpad into one unified innovative landscape where you can evaluate benefits of Skybuffer’s Intelligent User Experience for SAP systems. Isn’t it awesome to perform your daily routine in the humanized way?

SAP User Management

Create SAP User ID via Enterprise-embedded AI

Embedded AI in SAP Fiori Launchpad

Get SAP User ID Credentials via Email

Unlock SAP User ID via Enterprise-embedded AI

Reset SAP Password via Enterprise-embedded AI

SAP User ID Authentication

SAP Human Capital Management

Create Leave Request via Enterprise-embedded AI

Approve or Reject Leave Request via Email

Create a Travel Request via Enterprise-embedded AI

Report Working Time to SAP via Enterprise-embedded AI

SAP Finance

Create Expenses Report in SAP via SAP Fiori

Get Overdue Amounts for Vendor's Invoices

Travel Expenses Approval and Reimbursement Status via Cognitive User Experience

Get Vendor's Open Items List

Create and Update Tax Code via Enterprise-embedded AI

SAP Master Data Governance

Create Material

Update vendor address

Update customer address

SAP Order to Cash Process

Send Sales Invoice by email

Create Outbound Delivery Based on Sales Order

Get Customer's Credit Limit

Post Goods Issue

Create Sales Quotation

SAP Enterprise Assets Management

Create PM Notification M2 (malfunction report)

Display PM Orders List for Responsible User

Work Order Operations Progress Reporting

Supply Chain Management

Create Purchase Requisition

Check Vendor's Account Status

Display List of Purchase Requisitions

Create Purchase Order Based on Purchase Requisition

Display Material Stock for Plant

Purchasing Documents Items

Check Open Purchase Orders (PO without GR/SES)

Posting Goods Receipt (for Purchase Order)

Infrastructure

Intelligent Decision Dimensions solution is integrated into Customer’s landscape in one click and offers infrastructure versions of public, private and hybrid cloud. Check out the details here.

Deployment versions
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