Validate Participant Data

This AI skill validates the user by their participant data. The peculiarity is that the bot recognizes the user at once and gets their first name and last name from the system in the very [...]

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Assign authorization role to the User

The current business skill is developed as part of Skybuffer AI Content Package allows assigning authorization role to the user. The user has the possibility to add a new role for the period of 1 [...]

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Get Role Description

The current skill is developed as part of Skybuffer AI Content Package allows to get role description or ID from user input to find list of appropriate roles by the mask in the system. The user [...]

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Confirm Role Display

The current skill is developed as part of Skybuffer AI Content Package to allow the user to provide more detailed description of the role to reduce the number of matches in the system. On the [...]

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Change SAP User ID (another user)

This skill is developed for business cases when the user would like to change the user ID in the chat session. Possible scenarios are the following:- in the generic (no participant data) channels [...]

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Get User ID by Phone Number

This AI business skill can be used for user validation by Phone Number. The skill is generally meant for generic channels without participant data information, or it might be used for [...]

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Chat User Authentication

The business AI skill provides the user the secure access to SAP data if they are proved authorized. The ID authentication process is carried out via email or sms. Only authorized users can use [...]

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Change Email

With the help of this skill, authorized users can change their email data during the conversation with the AI chatbot in order to get a SAP User ID created for another email address.

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Unlock SAP User

The business skill is developed to allow users to take self-service actions in order to unlock SAP User ID.Different business rules can be applied in ABAP to limit the user groups or other [...]

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