Channels Management

Channels Management In this app you can have the channel created on SAP CAI platform registered in the Hybrid Chats and later on administer available scenarios – enable or disable them for this [...]

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Chatbot Management

Chatbot Management This application is designed to enable you to have a chatbot instance registered in the Hybrid Chats solution, to get links to log the chatbot’s answers in the contact center, [...]

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Chatbot Vocabulary Management

Chatbot Vocabulary Management The intelligent assistant we developed on top of SAP Conversational AI is a truly multilingual chatbot supporting 100+ different languages. To make it as such, we [...]

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Categorization Management

Categorization Management To be able to manage automatic categorization of all the dialogues, which is one of the most competitive advantages of the Hybrid Chats solution, we created three [...]

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Teams View

Teams View This application enables you to manage your company’s organizational structure, that is, to create and delete operators of Hybrid Chats and their teams, to access the info on teams’ [...]

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Operator Workplace

Operator Workplace Have a look at the Operator Workplace with automatic categorization of all requests which enables monitoring AI-driven flow and allows seamless targeted human expertise step in [...]

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Hybrid Chats

Hybrid Chats You can have a quick look of what it is like accessing discover.skybuffer.com and different Bot Management Apps. Please use the following credentials for our discovery cloud [...]

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Service Packages

On-demand Service Packages Pricing EASY CHATS​ € 2,500 Monthly When to use? Prototypes, Pilots, Proofs of Concept Conversational AI AI Foundation Kit (SDK) What is covered for SAP digital [...]

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Deployment versions

Deployment versions Public Cloud Landscape Cloud + DMZ Landscape Private Cloud Landscape Made up your mind on what landscape suits your company best, or got any questions, or wish to clarify [...]

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IDD Home Page

This is Skybuffer, your responsible guide to Business Transformation: One , one , one This is Skybuffer, your responsible guide to Business Transformation: One offer, one contract, one love Chat [...]

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