This is Skybuffer, your responsible guide

to Business Transformation:

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This is Skybuffer, your responsible guide to Business Transformation:

One offer, one contract, one love

Others offer bots, live chats, apps. We offer a holistic system to completely automate your business processes – a business tool for customers and employees that really works.

Others offer bots, live chats, apps. We offer a holistic system to completely automate your business processes – a business tool for customers and employees that really works.

The solution is highly beneficial both in EX and CX leading to:

Employees’ Support and Productivity

Employees’ support automation

Productivity increase

Employees’ orchestration

Customer Support and Lead Generation

Customer support

Targeted marketing

Leads generation

The solution is highly beneficial both in EX and CX leading to:

Employees’ Support and Productivity

Employees’ support automation

Productivity increase

Employees’ orchestration

Customer Support and Lead Generation

Customer support

Targeted marketing

Leads generation

Public, private or hybrid cloud infrastructure

Out-of-the-box AI content

1

Offer

Seamless operator step-in

Contract

Responsible Company

Digital core integration

Analysis and reporting

SAP technology platform

The solution is highly beneficial both in EX and CX leading to:

Employees’ Support and Productivity

Employees’ support automation

Productivity increase

Customer Support and Lead Generation

Customer support

Targeted marketing

Leads generation

Hybrid Chats

200 Monthly per Operator / 1,000 chat sessions included
  • Hosted by Skybuffer Cloud-Powered SAP Software Family (Solution Manager, BI Platform, Front-End Fiori Services)
  • Preconfigured business scenarios automatic categorization
  • Custom business scenarios categorization
  • Omnichannel integration
  • Integration with your ITSM system (Zendesk, ServiceNow, SAP Solution Manager, any other of your choice)
  • 1,000 chat sessions included, each additional session is EUR 0.10
  • Support of 100+ languages without additional NLP training​
  • Open-sourced SAP Conversational AI content from SAP Community led by Skybuffer experts

Sure that your IT landscape is fully automated? Check it out with 11 quick questions and see the difference:

Sure that your IT landscape is fully automated? Check it out with 11 quick questions and see the difference:

Preconfigured core-embedded AI content developed for different LoBs

Preconfigured core-embedded AI content developed for different LoBs

Open-source SAP Conversational AI content driven by SAP Community Developers and led by Skybuffer experts

Happy to share part of our AI Content built on top of SAP CAI platform that any customer is free to use as a foundation package for their own development of the chatbot. You can follow our blog posts on Skybuffer Community Chatbot Building here:

Open-source SAP Conversational AI content driven by SAP Community Developers and led by Skybuffer experts

Happy to share part of our AI Content built on top of SAP CAI platform that any customer is free to use as a foundation package for their own development of the chatbot. You can follow our blog posts on Skybuffer Community Chatbot Building here: